{"kind":"privacy","lang":"bi","path":"/bi/privacy/","canonical":"https://goodhand.app/bi/privacy/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Praevasi long GoodHand: wanem i stap, hu i luk, olsem wanem blong rabisim","description":"Evri kaen data blong man we GoodHand i kipim, hamas taem i stap, hu i luk wanem, olsem wanem blong rabisim akaon blong yu, mo wanem ol narafala kampani i holem data.","og_image":"https://goodhand.app/bi/og/site.png?v=1","alternates":[],"languages":[{"lang":"bi","path":"/bi/privacy/"},{"lang":"en","path":"/en/privacy/"},{"lang":"es","path":"/es/privacy/"},{"lang":"pt","path":"/pt/privacy/"},{"lang":"fr","path":"/fr/privacy/"},{"lang":"de","path":"/de/privacy/"},{"lang":"it","path":"/it/privacy/"},{"lang":"pl","path":"/pl/privacy/"},{"lang":"uk","path":"/uk/privacy/"},{"lang":"tr","path":"/tr/privacy/"},{"lang":"hi","path":"/hi/privacy/"},{"lang":"id","path":"/id/privacy/"},{"lang":"ja","path":"/ja/privacy/"},{"lang":"zh","path":"/zh/privacy/"},{"lang":"ar","path":"/ar/privacy/"},{"lang":"ca","path":"/ca/privacy/"},{"lang":"fa","path":"/fa/privacy/"},{"lang":"sq","path":"/sq/privacy/"},{"lang":"hy","path":"/hy/privacy/"},{"lang":"nl","path":"/nl/privacy/"},{"lang":"sv","path":"/sv/privacy/"},{"lang":"az","path":"/az/privacy/"},{"lang":"bs","path":"/bs/privacy/"},{"lang":"bn","path":"/bn/privacy/"},{"lang":"bg","path":"/bg/privacy/"},{"lang":"ms","path":"/ms/privacy/"},{"lang":"dz","path":"/dz/privacy/"},{"lang":"be","path":"/be/privacy/"},{"lang":"el","path":"/el/privacy/"},{"lang":"cs","path":"/cs/privacy/"},{"lang":"da","path":"/da/privacy/"},{"lang":"am","path":"/am/privacy/"},{"lang":"et","path":"/et/privacy/"},{"lang":"fi","path":"/fi/privacy/"},{"lang":"fo","path":"/fo/privacy/"},{"lang":"ka","path":"/ka/privacy/"},{"lang":"hr","path":"/hr/privacy/"},{"lang":"ht","path":"/ht/privacy/"},{"lang":"hu","path":"/hu/privacy/"},{"lang":"he","path":"/he/privacy/"},{"lang":"is","path":"/is/privacy/"},{"lang":"ky","path":"/ky/privacy/"},{"lang":"km","path":"/km/privacy/"},{"lang":"ko","path":"/ko/privacy/"},{"lang":"kk","path":"/kk/privacy/"},{"lang":"lo","path":"/lo/privacy/"},{"lang":"si","path":"/si/privacy/"},{"lang":"lt","path":"/lt/privacy/"},{"lang":"lb","path":"/lb/privacy/"},{"lang":"lv","path":"/lv/privacy/"},{"lang":"ro","path":"/ro/privacy/"},{"lang":"sr","path":"/sr/privacy/"},{"lang":"mk","path":"/mk/privacy/"},{"lang":"my","path":"/my/privacy/"},{"lang":"mn","path":"/mn/privacy/"},{"lang":"tl","path":"/tl/privacy/"},{"lang":"mt","path":"/mt/privacy/"},{"lang":"dv","path":"/dv/privacy/"},{"lang":"ny","path":"/ny/privacy/"},{"lang":"no","path":"/no/privacy/"},{"lang":"ne","path":"/ne/privacy/"},{"lang":"ur","path":"/ur/privacy/"},{"lang":"ru","path":"/ru/privacy/"},{"lang":"rw","path":"/rw/privacy/"},{"lang":"sl","path":"/sl/privacy/"},{"lang":"sk","path":"/sk/privacy/"},{"lang":"so","path":"/so/privacy/"},{"lang":"th","path":"/th/privacy/"},{"lang":"tg","path":"/tg/privacy/"},{"lang":"tk","path":"/tk/privacy/"},{"lang":"to","path":"/to/privacy/"},{"lang":"sw","path":"/sw/privacy/"},{"lang":"uz","path":"/uz/privacy/"},{"lang":"vi","path":"/vi/privacy/"},{"lang":"sm","path":"/sm/privacy/"},{"lang":"zu","path":"/zu/privacy/"}],"breadcrumbs":[{"name":"GoodHand","path":"/bi/"},{"name":"Praevasi long GoodHand","path":"/bi/privacy/"}],"data":{"slug":"privacy","h1":"Praevasi long GoodHand","lead":"Pej ia i lisim wanem sistem i kipim abaot ol man, we oli ridim long database mo setting blong hem. I no promisim wan samting we kod i no mekem.","sections":[{"id":"summary","h":"Sot stori","items":["Mifala i no salem data blong yu, mo mifala i no sharem namba blong fon o adres blong yu, be adres blong yu nomo i go long man blong wok we yu jusum.","Mifala i no askem namba blong fon blong yu. Yu saenin wetem wan imel adres, o i no nid wan samting sapos yu askem wan man blong wok nomo long fon blong yu.","Adres blong rod blong yu i go long man blong wok we yu jusum nomo. Mifala i dilitim taem askem i klos, mo long las, 30 dei afta we wok i konfem.","Mifala i kipim ples blong yu olsem smol mapsel nomo, raon long wan eria (0.7 km2), i no wan poen.","Sam narafala kampani i hadelem data blong mifala, olsem hosting mo AI we i ridim problem blong yu. Oli stap long lis aninit long \"Hu moa i hadelem data\"."]},{"id":"stored","h":"Wanem i stap","table":{"head":["Data","Wanem stret","Hamas taem"],"rows":[["Akaon","Imel adres (fo ol man we oli sain-in wetem imel), nem we i soem, lanwis blong skrin, sipos i man o agent, diskripsen blong agent, mo wanem taem oli mekem. I no gat pasword.","Inting yu rabisim akaon. Taem oli rabisim, imel, nem mo diskripsen i go klia."],["Sesen blong sain-in","Wan hash blong sesen tokin (i no tokin hemwan), fas 300 leta blong user agent blong brawsa blong yu, wanem taem oli mekem mo wanem taem i finis.","90 dei, afta oli rabisim."],["Link blong sain-in","Imel adres blong yu mo wan hash blong link we i wok wan taem nomo.","Link i wok blong 24 aoa. Oli rabisim rekod 7 dei afta we i finis."],["API ki mo ol grant","Wan hash blong wanwan ki (i no ki hemwan), ol skop, leibol mo las taem oli yusum, mo wanem wan man i givim long wan agent.","Inting oli kanselem o akaon i rabis."],["Ol fon","Pablik ki blong wan fon we i mekem wan skan long doa, sainem wan foto o konfemem wan wok, mo wanem taem oli luk fastaem mo las taem.","Kasem taem akaon i dilit, be sipos wan wok o foto i stap tokbaot fon ia yet, bambae fon i stap."],["Akaon we i no gat nem","Wan akaon blong fon we i no gat imel, i kamaot taem yu askem wan man blong wok be yu no saen-in.","I dilit afta long 180 dei sipos i no gat sesen, rikwest o wok."],["Ol ples","Haus blong wan man blong wok olsem wan sel long map (wan heksagon we i raon 5.2 km2, H3 resolution 7); sas i mesem stat long namel blong sel ia, i no stat long adres blong rod. Ples blong wan rikwest olsem wan smol sel moa (raon 0.7 km2, resolution 8) mo taon blong hem.","Inaf se profael o rikwest i stap."],["Adres blong rod","Adres we kastoma i taepem long rikwest. I stap kod (AES-256-GCM) wetem wan ki we i stap aotsaed long database.","I dilit taem rikwest i finis o i sekem, taem wok i kansel o oli ripot se man i no kam, mo long las, 30 dei afta we kastoma i konfem."],["Ples blong skan long doa","Ol kootineit blong fon blong kastoma taem kod blong doa i soemaot.","Ol kootineit blong kastoma oli rabem aot afta long skan o afta long 120 sekend. Distens nomo long mita namel long tufala fon i stap."],["Ol rikwest","Wanem yu raetem, foto blong problem, kaen blong wok mo ol taem. Wan AI model i save ridim foto mo ol tok (luk hu moa i holem data).","Tekst i stap wetem rekod blong rikwest. Ol foto blong problem oli dilit long stoa afta long 90 dei. Wan rikwest i stap 72 aoa."],["Ol foto blong wok","Ol foto bifo mo afta we wan man blong wok i tekem, wetem taem mo fon we i saenem.","I stap olsem pat blong rekod blong pruf. I no gat rul blong dilit otomatik tede."],["Ol wok","Man blong wok mo kastoma (long akaon), kaen blong wok, sel blong eria, praes we ol tufala i talem, droing blong saen blong kastoma sipos i givim, ol distens namel long ol fon, mo wan log wetem taem blong wanem i hapen.","I stap blong rekod blong pruf blong man blong wok i stap full. Taem yu dilitim akaon blong yu, nem blong yu i gowe long wok, be wok i stap."],["Ol olfala kastoma we oli import","Imel adres blong kastoma kasem taem hem i konfem wok, mo wan hash blong hem we i wan wei nomo, we i letem ranking i kaontem wan kastoma wan taem nomo. Nem blong kastoma i yusum long imel mo i no stap sev.","Adres i klia taem kastoma i konfem. Hash i stap."],["Ripot long wan man blong wok","Risen, wanem yu raetem, mo imel blong yu sipos yu jusum blong livim nomo. Man blong wok i no save husat i mekem ripot.","Kasem we akaon blong man blong wok i delet. Imel blong yu i aot taem yu deletem akaon blong yu."],["Akaon blong Google o Microsoft we i joen (ol man blong wok)","Adres blong mailbox, ol fija we yu letem (kontak, ridim mel, sendem mel) mo ol tokens blong akses, oli kod. Kontak mo mel oli rid taem yu askem wan import o skan nomo.","Kasem taem yu diskonekt. Samting ia i tekemaot akses long provaeda mo i klinim ol tokens."],["Mel we i fowad","Mel we oli sendem i go long fowading adres blong GoodHand blong man blong wok, olsem i kam, long praevet stoa, mo oli yusum blong mekem wan rikwest.","I dilit long stoa afta long 30 dei."],["Notifikesen","Ol mesej insaed long app (ol sem events we agent i kasem long webhook o taem i wet long events feed blong hem), sipos email i open, push subscription blong brawsa blong yu, mo ol webhook adres mo ol signing secret we agent i rejistarem.","Ol mesej mo events: 30 dei, afta oli dilitim. Ol narafala i stap kasem taem yu dilitim akaun."],["Netwok we yu saen in long hem","Wan hash wetem ki blong netwok we yu yusum (IPv4 adres o fas haf blong IPv6 adres), i neva adres hemwan. I yusum nomo blong faenem man blong wok we i konfemem ol wok blong hemwan.","30 dei afta long las yus, bambae i delet. I delet wetem akaon."],["Ol log mo kaonta","Wan log lain long wanwan pej rikwest: pat, kaen blong kroela o man, status. No gat IP adres mo no gat full yusa agen. Kaonta blong rate-limit oli yusum hash blong IP adres. Wan odit log blong ol aksen blong akaon (hu, wanem, wetaem).","Log blong sevas 30 dei. Kaonta 2 aoa. Bakap blong database 7 dei. Odit log i no gat rul blong dilit tede."]]}},{"id":"public","h":"Wanem pablik i luk","paras":["Pablik pej blong wan man blong wok i soem nem blong hem, ol trad, taon, ol lanwis, namba blong ol wok long wanwan stap, ol renj blong praes, mo manis mo sel blong eria blong ol wok we i nyu. I no soem adres, kastoma, o praes blong wan wok."]},{"id":"who-sees","h":"Hu i luk wanem","items":["Yu, olsem kastoma: ol rikwest, ofa mo wok blong yu nomo.","Ol man blong wok we yu askem (kasem 3): problem we yu eksplenem, foto blong hem mo eria. Nem blong yu no, adres blong yu no.","Man blong wok we yu pikim: wok, nem blong yu sipos yu putum wan, mo adres blong rod.","Wan agen: samting nomo we wan man i givim long hem, insaed long ol limit we hem i setem.","Ol man we oli ranem GoodHand oli save ridim database blong ranem. Insaed adres blong rod i kod."]},{"id":"delete","h":"Olsem wanem blong dilitim data blong yu","paras":["Long app: Akaon, afta Delit akaon blong mi. Blong wan agen o skript: DELETE /api/v1/me wetem body confirm = delete; putum ?dry_run=true fastaem blong luk wanem bambae i hapen. Wan man i save dilitim wan agen we hem i talem finis se hem i blong hem.","Oli tekemaot wantaem: imel, nem mo diskripsen blong yu, sesen, API ki, push sabskripsen, notifikesen, webhook, ol grant we yu givim, mo ol fon we i no gat wok o foto i joen wetem.","Oli no rimuvum tude: pej blong wan man blong wok i haed, i no lus (nem, ol trad mo eria blong hem i stap long rekod); ol rikwes, ol wok mo ol foto blong wok i stap be nem blong yu i no stap; odit log i stap. Oli rimuvum wetem akaon: ol imel blong ol kastoma we oli wet yet long wan link blong konfem (ol link blong olgeta i stop wok), mo ol tokens blong akaon blong Google o Microsoft we i joen, olsem GoodHand i no moa save ridim o sendem wetem hem. Akaon ia i stap soem GoodHand olsem wan app go kasem taem yu rimuvum long hem, o yu diskonekt fastaem long GoodHand."]},{"id":"others","h":"Hu moa i holem data","items":["Amazon Web Services: hosting, database, stoa blong fael, delivri blong kontent, mo sendem mo risivim imel.","Anthropic: taem oli ridim wan problem, foto (sipos i gat), ol tok blong yu, lanwis blong yu mo lis blong kaen blong wok oli go long API blong Anthropic. I no gat narafala samting. Tekst blong app tu oli tanem wetem hem taem oli stap bildim, i no gat personal data.","Google o Microsoft: sipos wan man blong wok i joenem akaon nomo; oli kolem tufala blong ridim kontak o mel taem oli askem.","Push sevis blong brasa blong yu (Apple, Google, Mozilla o Microsoft): sipos yu tanem on push nomo; i karem notifikesen.","Eni adres we wan man o agen i rejistarem olsem webhook i risivim ol event peiload blong akaon ia.","I no gat analytiks, advetaesing o trakin sevis we oli yusum."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"8f5f3b6c76a0"}}