{"kind":"fault_code","lang":"en","path":"/en/dk/fix/samsung/5E/","canonical":"https://goodhand.app/en/dk/fix/samsung/5E/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Samsung dishwasher / washing machine 5E: what it means and what to try first · Denmark","description":"Samsung dishwasher code 5E: The machine cannot drain its water. What to try first, then who can fix it: Dishwasher not draining repair. No pros are listed for this yet. Denmark.","og_image":"https://goodhand.app/en/og/fix/samsung/5E.png?v=78c85a6b","alternates":[],"languages":[{"lang":"en","path":"/en/dk/fix/samsung/5E/"},{"lang":"de","path":"/de/dk/fix/samsung/5E/"}],"breadcrumbs":[{"name":"GoodHand","path":"/en/"},{"name":"Denmark","path":"/en/dk/"},{"name":"Fault codes","path":"/en/dk/fix/"},{"name":"Samsung","path":"/en/dk/fix/samsung/"},{"name":"Samsung 5E","path":"/en/dk/fix/samsung/5E/"}],"data":{"brand":"Samsung","brand_slug":"samsung","code":"5E","gas_emergency":null,"coverage":{"appliances":["dishwasher","washing machine"],"brands":[{"slug":"aeg","name":"AEG","codes":6},{"slug":"bosch","name":"Bosch","codes":7},{"slug":"electrolux","name":"Electrolux","codes":6},{"slug":"lg","name":"LG","codes":9},{"slug":"miele","name":"Miele","codes":3},{"slug":"samsung","name":"Samsung","codes":11},{"slug":"siemens","name":"Siemens","codes":7},{"slug":"whirlpool","name":"Whirlpool","codes":2}],"complete":false,"statement":"Brands in the catalog for dishwasher and washing machine: AEG, Bosch, Electrolux, LG, Miele, Samsung, Siemens, Whirlpool. The same code on another brand is not in the catalog yet: this list does not mean no other brand uses it, and we do not guess what it means."},"entries":[{"appliance":"dishwasher","meaning":"The machine cannot drain its water. Check the drain filter and hose for blockages, then restart once; if it returns, call a technician.","hazard":"water","fields":{"meaning":"The machine cannot drain its water. Check the drain filter and hose for blockages, then restart once; if it returns, call a technician.","severity":"medium","try_first":["Clean the filter in the bottom of the tub. Rinse off food and grease.","Check the drain hose where you can see it, such as under the sink. Look for kinks or blockages.","Check the drain connection at the sink or disposal for a blockage."],"do_not":null,"call_pro_if":["The 5E code comes back after you have cleaned the filter and checked the hose.","Dirty water stays in the bottom of the machine and will not drain away.","You see water leaking, or you cannot reach the drain hose without pulling the machine out."],"source":{"url":"https://www.samsung.com/ca/support/home-appliances/meaning-of-error-codes-on-your-samsung-dishwasher/","title":"Common Samsung dishwasher error codes and their meaning","publisher":"Samsung"},"withheld":null,"safety":{"hazard":"water","reviewed":false,"try_first_withheld":false}},"job_type":{"slug":"dishwasher-wont-drain","name":"Dishwasher not draining repair"}},{"appliance":"washing machine","meaning":"The machine cannot drain its water. Check the drain filter and hose for blockages, then restart once; if it returns, call a technician.","hazard":"water","fields":{"meaning":"The machine cannot drain its water. Check the drain filter and hose for blockages, then restart once; if it returns, call a technician.","severity":"medium","try_first":["Switch the machine off. Check the drain hose has no kinks or bends and is at least 60cm above the floor.","Clean the drain pump filter behind the small front door. Wipe the recess, refit the filter and turn it clockwise to lock it.","Switch on and run a cycle. The machine should drain at the start. If it doesn't, stop and get help."],"do_not":null,"call_pro_if":["The 5E code comes back after you have cleaned the filter and checked the hose.","The machine still will not drain, or water is left in the drum.","You see water leaking, or you smell burning or hear a loud noise from the pump."],"source":{"url":"https://www.samsung.com/uk/support/home-appliances/how-to-resolve-a-5e-or-5c-error-code-on-a-washing-machine/","title":"How to resolve a 5E or 5C error code on a Samsung washing machine","publisher":"Samsung Electronics UK"},"withheld":null,"safety":{"hazard":"water","reviewed":false,"try_first_withheld":false}},"job_type":{"slug":"washing-machine-wont-drain","name":"Washing machine not draining repair"}}],"lookalikes":[],"cities":[],"brand_path":"/en/dk/fix/samsung/","related":[{"name":"Samsung dC","path":"/en/dk/fix/samsung/dC/","code":"dC"},{"name":"Samsung E101","path":"/en/dk/fix/samsung/E101/","code":"E101"},{"name":"Samsung E121","path":"/en/dk/fix/samsung/E121/","code":"E121"},{"name":"Samsung E154","path":"/en/dk/fix/samsung/E154/","code":"E154"},{"name":"Samsung HE","path":"/en/dk/fix/samsung/HE/","code":"HE"}],"country":{"code":"DK","name":"Denmark","currency":"DKK"}}}