{"kind":"fault_code","lang":"en","path":"/en/gb/fix/rinnai/72/","canonical":"https://goodhand.app/en/gb/fix/rinnai/72/","indexable":true,"noindex_reasons":[],"title":"Rinnai water heater 72: what it means and when to call a pro · United Kingdom","description":"Rinnai water heater code 72: The flame went out during operation, or the flame sensor signal is faulty. What it means, how serious it is and when to call a pro. No pros are listed for this yet. United Kingdom.","og_image":"https://goodhand.app/en/og/fix/rinnai/72.png?v=08a3e03f","alternates":[{"lang":"en-GB","path":"/en/gb/fix/rinnai/72/"},{"lang":"uk-UA","path":"/uk/ua/fix/rinnai/72/"},{"lang":"en-US","path":"/en/us/fix/rinnai/72/"},{"lang":"x-default","path":"/en/us/fix/rinnai/72/"}],"languages":[{"lang":"en","path":"/en/gb/fix/rinnai/72/"}],"breadcrumbs":[{"name":"GoodHand","path":"/en/"},{"name":"United Kingdom","path":"/en/gb/"},{"name":"Fault codes","path":"/en/gb/fix/"},{"name":"Rinnai","path":"/en/gb/fix/rinnai/"},{"name":"Rinnai 72","path":"/en/gb/fix/rinnai/72/"}],"data":{"brand":"Rinnai","brand_slug":"rinnai","code":"72","gas_emergency":{"country":"GB","number":"0800 111 999","tel":"0800111999","source":"https://www.nationalgas.com/emergency-contacts"},"coverage":{"appliances":["water heater"],"brands":[{"slug":"navien","name":"Navien","codes":2},{"slug":"rinnai","name":"Rinnai","codes":7}],"complete":false,"statement":"Brands in the catalog for water heater: Navien, Rinnai. The same code on another brand is not in the catalog yet: this list does not mean no other brand uses it, and we do not guess what it means."},"entries":[{"appliance":"water heater","meaning":"The flame went out during operation, or the flame sensor signal is faulty.","hazard":"gas","fields":{"meaning":"The flame went out during operation, or the flame sensor signal is faulty.","severity":"stop-now","try_first":null,"do_not":["Do not open the casing or touch parts inside. Rinnai warns that parts inside the water heater carry live electricity."],"call_pro_if":null,"source":{"url":"https://media.rinnai.us/salsify_asset/s-c2e07b23-00d4-4db8-9bf6-69e1947cab8d/U283-1164%20(V53e).pdf","title":"Error Codes","publisher":"Rinnai"},"withheld":{"fields":["try_first","call_pro_if"],"reason":"gas_unreviewed","why":"Steps are not shown for this code because no qualified person has reviewed them yet. What is safe: switch it off, follow the Do not list and call a pro."},"safety":{"hazard":"gas","reviewed":false,"try_first_withheld":true}},"job_type":{"slug":"water-heater-fault","name":"Water heater repair"}}],"lookalikes":[],"cities":[],"brand_path":"/en/gb/fix/rinnai/","related":[{"name":"Rinnai 10","path":"/en/gb/fix/rinnai/10/","code":"10"},{"name":"Rinnai 11","path":"/en/gb/fix/rinnai/11/","code":"11"},{"name":"Rinnai 12","path":"/en/gb/fix/rinnai/12/","code":"12"},{"name":"Rinnai 16","path":"/en/gb/fix/rinnai/16/","code":"16"},{"name":"Rinnai 32","path":"/en/gb/fix/rinnai/32/","code":"32"}],"country":{"code":"GB","name":"United Kingdom","currency":"GBP"}}}