{"kind":"fault_code","lang":"en","path":"/en/it/fix/samsung/HE/","canonical":"https://goodhand.app/en/it/fix/samsung/HE/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Samsung dishwasher / washing machine HE: what it means and what to try first · Italy","description":"Samsung dishwasher code HE: The water is not heating properly (heater or temperature sensor). What to try first, then who can fix it: Dishwasher not heating repair. No pros are listed for this yet. Italy.","og_image":"https://goodhand.app/en/og/fix/samsung/HE.png?v=bca005d8","alternates":[],"languages":[{"lang":"en","path":"/en/it/fix/samsung/HE/"},{"lang":"fr","path":"/fr/it/fix/samsung/HE/"},{"lang":"de","path":"/de/it/fix/samsung/HE/"},{"lang":"it","path":"/it/it/fix/samsung/HE/"}],"breadcrumbs":[{"name":"GoodHand","path":"/en/"},{"name":"Italy","path":"/en/it/"},{"name":"Fault codes","path":"/en/it/fix/"},{"name":"Samsung","path":"/en/it/fix/samsung/"},{"name":"Samsung HE","path":"/en/it/fix/samsung/HE/"}],"data":{"brand":"Samsung","brand_slug":"samsung","code":"HE","gas_emergency":null,"coverage":{"appliances":["dishwasher","washing machine"],"brands":[{"slug":"aeg","name":"AEG","codes":6},{"slug":"bosch","name":"Bosch","codes":7},{"slug":"electrolux","name":"Electrolux","codes":6},{"slug":"lg","name":"LG","codes":9},{"slug":"miele","name":"Miele","codes":3},{"slug":"samsung","name":"Samsung","codes":11},{"slug":"siemens","name":"Siemens","codes":7},{"slug":"whirlpool","name":"Whirlpool","codes":2}],"complete":false,"statement":"Brands in the catalog for dishwasher and washing machine: AEG, Bosch, Electrolux, LG, Miele, Samsung, Siemens, Whirlpool. The same code on another brand is not in the catalog yet: this list does not mean no other brand uses it, and we do not guess what it means."},"entries":[{"appliance":"dishwasher","meaning":"The water is not heating properly (heater or temperature sensor). Try one more cycle; if it returns, a technician is needed (do not open the machine).","hazard":"water","fields":{"meaning":"The water is not heating properly (heater or temperature sensor). Try one more cycle; if it returns, a technician is needed (do not open the machine).","severity":"medium","try_first":["Empty the dishwasher.","Add detergent, then run one normal cycle."],"do_not":null,"call_pro_if":["HE shows again after the normal cycle. Switch the dishwasher off at the circuit breaker and book a Samsung service visit.","The dishwasher keeps stopping mid-cycle, or the water stays cold across several cycles.","You see water leaking, or smell burning or hot plastic. Stop using it and call a qualified technician."],"source":{"url":"https://www.samsung.com/us/support/troubleshoot/TSG10004499/","title":"Samsung dishwasher is displaying an error code","publisher":"Samsung"},"withheld":null,"safety":{"hazard":"water","reviewed":false,"try_first_withheld":false}},"job_type":{"slug":"dishwasher-wont-heat","name":"Dishwasher not heating repair"}},{"appliance":"washing machine","meaning":"The water is not heating properly (heater or temperature sensor). Try one more cycle; if it returns, a technician is needed (do not open the machine).","hazard":"water","fields":{"meaning":"The water is not heating properly (heater or temperature sensor). Try one more cycle; if it returns, a technician is needed (do not open the machine).","severity":"medium","try_first":null,"do_not":null,"call_pro_if":["The HE code comes back after you switch the machine off and run one more cycle.","The water stays cold or lukewarm on a hot or warm wash.","You see a leak, smell burning, or the power trips. Switch the machine off at the wall and leave it off."],"source":{"url":"https://www.samsung.com/us/support/troubleshoot/TSG10000997/","title":"Samsung washing machine information and error codes","publisher":"Samsung"},"withheld":null,"safety":{"hazard":"water","reviewed":false,"try_first_withheld":false}},"job_type":{"slug":"washing-machine-wont-heat","name":"Washing machine not heating water repair"}}],"lookalikes":[],"cities":[],"brand_path":"/en/it/fix/samsung/","related":[{"name":"Samsung LE","path":"/en/it/fix/samsung/LE/","code":"LE"},{"name":"Samsung UE","path":"/en/it/fix/samsung/UE/","code":"UE"},{"name":"Samsung 3E","path":"/en/it/fix/samsung/3E/","code":"3E"},{"name":"Samsung 4E","path":"/en/it/fix/samsung/4E/","code":"4E"},{"name":"Samsung 5E","path":"/en/it/fix/samsung/5E/","code":"5E"}],"country":{"code":"IT","name":"Italy","currency":"EUR"}}}