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Lescht Aktualiséierung: 2026-11-03.","sections":[{"id":"what","h":"Wat GoodHand ass","paras":["GoodHand ass en fräien Annuaire vun Handwierker, gerangt no bestätegten Aarbechten. Et ass keng Partei bei enger Aarbecht tëscht engem Client an engem Handwierker. Et ass weder Employeur nach Agent vun engem Handwierker. Et verdéngt kee Geld (kuckt Käschten)."],"links":[{"name":"Käschten","path":"/lb/costs/"}]},{"id":"accounts","h":"Konten an Agenten","items":["Dir sidd verantwortlech fir dat, wat ënner Ärem Konto geschitt. Haalt Är Umeldungslinken a Schlësselen fir Iech.","En Agent ass säi eegene Konto mat eege Schlësselen. Een, deen en Agent behaapt, ass verantwortlech fir dat, wat en mécht."]},{"id":"rules","h":"Wat Dir net däerft maachen","items":["Eng Aarbecht oder eng Bestätegung fälschen, oder een anere bieden, dat ze maachen.","Sech als eng aner Persoun, als Handwierker oder als anert Geschäft ausginn.","Daten vu GoodHand méi séier sammelen, wéi d'Rate-Limits vun der API et erlaben, oder se ëmgoen.","Een schikanéieren.","Illegal Aarbecht ubidden oder froen."]},{"id":"post","h":"Wat Dir postt","paras":["Wat Dir postt, gehéiert Iech. Dir gitt GoodHand eng Lizenz, et op der Websäit, an der App an iwwer d'API ze weisen, sou datt de Service funktionéiert. Dir kënnt Är Säit verstoppen oder Äre Konto läschen, wann Dir wëllt. Dateschutz seet, wat dono bleift."],"links":[{"name":"Dateschutz","path":"/lb/privacy/"}]},{"id":"ranking","h":"Ranking a Meldungen","paras":["D'Ranking funktionéiert esou, wéi et ënner „Wéi et funktionéiert“ beschriwwe gëtt, an näischt kann eng Plaz doran kafen. Jiddereen ka e Handwierker oder eng Bestätegung mellen. Mir kënnen Säiten oder Bestätegungen verstoppen, déi géint dës Reegele verstoussen."],"links":[{"name":"Wéi et funktionéiert","path":"/lb/how-it-works/"}]},{"id":"safety","h":"Sécherheet","paras":["Wann Dir Gas richt, e Feier gesitt oder riskéiert, e Stroumschlag ze kréien, rufft als Éischt Är lokal Noutnummer un. D'Feelerinformatioun op GoodHand ass allgemeng. Si ass keng Garantie a si ersetzt keen qualifizéierten Handwierker."]},{"id":"warranty","h":"Keng Garantie","paras":["GoodHand gëtt zur Verfügung gestallt, wéi et ass. Et verspriecht net, ëmmer verfügbar oder fehlerfräi ze sinn. Et verspriecht net, datt e Handwierker opdaucht, gutt Aarbecht mécht oder e fäire Präis rechent: d'Protokoll weist, wat bestätegt gouf, net wat duerno kënnt. Souwäit d'Gesetz et erlaabt, haftet GoodHand net fir Verloschter aus enger Aarbecht tëscht engem Client an engem Handwierker."]},{"id":"changes","h":"Ännerunge vun dëse Konditiounen","paras":["Mir kënnen dës Konditiounen änneren. D'Datum uewen seet, wéini se zuletzt geännert goufen. Wann Dir GoodHand no enger Ännerung weider benotzt, gëllen déi nei Konditiounen fir Iech."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"8f5f3b6c76a0"}}