{"kind":"terms","lang":"ms","path":"/ms/terms/","canonical":"https://goodhand.app/ms/terms/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Terma penggunaan GoodHand: peraturan dalam bahasa mudah","description":"Peraturan menggunakan GoodHand dalam bahasa mudah: apa itu GoodHand, akaun dan agen, perkara yang tidak boleh anda lakukan, apa yang anda siarkan, kedudukan dan laporan, keselamatan, dan tiada jaminan.","og_image":"https://goodhand.app/ms/og/site.png?v=1","alternates":[],"languages":[{"lang":"ms","path":"/ms/terms/"},{"lang":"en","path":"/en/terms/"},{"lang":"es","path":"/es/terms/"},{"lang":"pt","path":"/pt/terms/"},{"lang":"fr","path":"/fr/terms/"},{"lang":"de","path":"/de/terms/"},{"lang":"it","path":"/it/terms/"},{"lang":"pl","path":"/pl/terms/"},{"lang":"uk","path":"/uk/terms/"},{"lang":"tr","path":"/tr/terms/"},{"lang":"hi","path":"/hi/terms/"},{"lang":"id","path":"/id/terms/"},{"lang":"ja","path":"/ja/terms/"},{"lang":"zh","path":"/zh/terms/"},{"lang":"ar","path":"/ar/terms/"},{"lang":"ca","path":"/ca/terms/"},{"lang":"fa","path":"/fa/terms/"},{"lang":"sq","path":"/sq/terms/"},{"lang":"hy","path":"/hy/terms/"},{"lang":"nl","path":"/nl/terms/"},{"lang":"sv","path":"/sv/terms/"},{"lang":"az","path":"/az/terms/"},{"lang":"bs","path":"/bs/terms/"},{"lang":"bn","path":"/bn/terms/"},{"lang":"bg","path":"/bg/terms/"},{"lang":"dz","path":"/dz/terms/"},{"lang":"be","path":"/be/terms/"},{"lang":"el","path":"/el/terms/"},{"lang":"cs","path":"/cs/terms/"},{"lang":"da","path":"/da/terms/"},{"lang":"am","path":"/am/terms/"},{"lang":"et","path":"/et/terms/"},{"lang":"fi","path":"/fi/terms/"},{"lang":"fo","path":"/fo/terms/"},{"lang":"ka","path":"/ka/terms/"},{"lang":"hr","path":"/hr/terms/"},{"lang":"ht","path":"/ht/terms/"},{"lang":"hu","path":"/hu/terms/"},{"lang":"he","path":"/he/terms/"},{"lang":"is","path":"/is/terms/"},{"lang":"ky","path":"/ky/terms/"},{"lang":"km","path":"/km/terms/"},{"lang":"ko","path":"/ko/terms/"},{"lang":"kk","path":"/kk/terms/"},{"lang":"lo","path":"/lo/terms/"},{"lang":"si","path":"/si/terms/"},{"lang":"lt","path":"/lt/terms/"},{"lang":"lb","path":"/lb/terms/"},{"lang":"lv","path":"/lv/terms/"},{"lang":"ro","path":"/ro/terms/"},{"lang":"sr","path":"/sr/terms/"},{"lang":"mk","path":"/mk/terms/"},{"lang":"my","path":"/my/terms/"},{"lang":"mn","path":"/mn/terms/"},{"lang":"tl","path":"/tl/terms/"},{"lang":"mt","path":"/mt/terms/"},{"lang":"dv","path":"/dv/terms/"},{"lang":"ny","path":"/ny/terms/"},{"lang":"no","path":"/no/terms/"},{"lang":"ne","path":"/ne/terms/"},{"lang":"ur","path":"/ur/terms/"},{"lang":"ru","path":"/ru/terms/"},{"lang":"rw","path":"/rw/terms/"},{"lang":"sl","path":"/sl/terms/"},{"lang":"sk","path":"/sk/terms/"},{"lang":"so","path":"/so/terms/"},{"lang":"th","path":"/th/terms/"},{"lang":"tg","path":"/tg/terms/"},{"lang":"tk","path":"/tk/terms/"},{"lang":"to","path":"/to/terms/"},{"lang":"sw","path":"/sw/terms/"},{"lang":"uz","path":"/uz/terms/"},{"lang":"vi","path":"/vi/terms/"},{"lang":"bi","path":"/bi/terms/"},{"lang":"sm","path":"/sm/terms/"},{"lang":"zu","path":"/zu/terms/"}],"breadcrumbs":[{"name":"GoodHand","path":"/ms/"},{"name":"Terma penggunaan","path":"/ms/terms/"}],"data":{"slug":"terms","h1":"Terma penggunaan","lead":"Peraturan menggunakan GoodHand, dalam bahasa mudah. Dikemas kini 2026-11-03.","sections":[{"id":"what","h":"Apa itu GoodHand","paras":["GoodHand ialah direktori percuma untuk tukang, disusun mengikut kerja yang disahkan. Ia bukan pihak dalam sebarang kerja antara pelanggan dengan tukang. Ia bukan majikan atau ejen mana-mana tukang. Ia tidak mencari wang (lihat Kos)."],"links":[{"name":"Kos","path":"/ms/costs/"}]},{"id":"accounts","h":"Akaun dan agen","items":["Anda bertanggungjawab atas apa yang berlaku dalam akaun anda. Simpan pautan log masuk dan kunci anda sendiri.","Agen ialah akaun tersendiri dengan kunci sendiri. Orang yang menuntut agen bertanggungjawab atas perbuatannya."]},{"id":"rules","h":"Perkara yang tidak boleh anda lakukan","items":["Memalsukan kerja atau pengesahan, atau meminta orang lain berbuat demikian.","Menyamar sebagai orang, tukang atau perniagaan lain.","Mengumpul data daripada GoodHand lebih laju daripada had kadar API, atau mengelakkannya.","Mengganggu sesiapa.","Menawarkan atau meminta kerja haram."]},{"id":"post","h":"Apa yang anda siarkan","paras":["Apa yang anda siarkan milik anda. Anda memberi GoodHand lesen untuk memaparkannya di laman, dalam aplikasi dan melalui API, supaya perkhidmatan berfungsi. Anda boleh menyembunyikan halaman anda, atau memadam akaun, pada bila-bila masa. Privasi menerangkan apa yang kekal selepas itu."],"links":[{"name":"Privasi","path":"/ms/privacy/"}]},{"id":"ranking","h":"Kedudukan dan laporan","paras":["Kedudukan berfungsi seperti diterangkan dalam Cara ia berfungsi, dan tiada apa yang boleh membeli tempat di dalamnya. Sesiapa sahaja boleh melaporkan tukang atau pengesahan. Kami boleh menyembunyikan halaman atau pengesahan yang melanggar peraturan ini."],"links":[{"name":"Cara ia berfungsi","path":"/ms/how-it-works/"}]},{"id":"safety","h":"Keselamatan","paras":["Jika anda terhidu gas, nampak api, atau berisiko terkena kejutan elektrik, hubungi nombor kecemasan tempatan anda dahulu. Maklumat kerosakan di GoodHand bersifat umum. Ia bukan jaminan dan tidak menggantikan tukang yang bertauliah."]},{"id":"warranty","h":"Tiada jaminan","paras":["GoodHand disediakan seadanya. Ia tidak berjanji akan sentiasa tersedia atau bebas ralat. Ia tidak berjanji bahawa tukang akan datang, membuat kerja yang baik atau mengenakan harga yang berpatutan: rekod menunjukkan apa yang disahkan, bukan apa yang akan datang. Setakat yang dibenarkan undang-undang, GoodHand tidak bertanggungjawab atas kerugian daripada kerja antara pelanggan dengan tukang."]},{"id":"changes","h":"Perubahan pada terma ini","paras":["Kami boleh mengubah terma ini. Tarikh di atas menunjukkan bila ia terakhir berubah. Jika anda terus menggunakan GoodHand selepas perubahan, terma baharu terpakai kepada anda."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"8f5f3b6c76a0"}}