{"kind":"how_it_works","lang":"ny","path":"/ny/how-it-works/","canonical":"https://goodhand.app/ny/how-it-works/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Momwe GoodHand imayikira amisiri: ntchito zotsimikizidwa, osati nyenyezi","description":"Momwe GoodHand imayikira amisiri pamizere: makwerero a umboni, kulemera ndendende ndi fomula, amene amatsimikizira ntchito, ndi zimene zimaletsa ndi zosaletsa mmisiri kupanga makasitomala abodza.","og_image":"https://goodhand.app/ny/og/site.png?v=1","alternates":[],"languages":[{"lang":"ny","path":"/ny/how-it-works/"},{"lang":"en","path":"/en/how-it-works/"},{"lang":"es","path":"/es/how-it-works/"},{"lang":"pt","path":"/pt/how-it-works/"},{"lang":"fr","path":"/fr/how-it-works/"},{"lang":"de","path":"/de/how-it-works/"},{"lang":"it","path":"/it/how-it-works/"},{"lang":"pl","path":"/pl/how-it-works/"},{"lang":"uk","path":"/uk/how-it-works/"},{"lang":"tr","path":"/tr/how-it-works/"},{"lang":"hi","path":"/hi/how-it-works/"},{"lang":"id","path":"/id/how-it-works/"},{"lang":"ja","path":"/ja/how-it-works/"},{"lang":"zh","path":"/zh/how-it-works/"},{"lang":"ar","path":"/ar/how-it-works/"},{"lang":"ca","path":"/ca/how-it-works/"},{"lang":"fa","path":"/fa/how-it-works/"},{"lang":"sq","path":"/sq/how-it-works/"},{"lang":"hy","path":"/hy/how-it-works/"},{"lang":"nl","path":"/nl/how-it-works/"},{"lang":"sv","path":"/sv/how-it-works/"},{"lang":"az","path":"/az/how-it-works/"},{"lang":"bs","path":"/bs/how-it-works/"},{"lang":"bn","path":"/bn/how-it-works/"},{"lang":"bg","path":"/bg/how-it-works/"},{"lang":"ms","path":"/ms/how-it-works/"},{"lang":"dz","path":"/dz/how-it-works/"},{"lang":"be","path":"/be/how-it-works/"},{"lang":"el","path":"/el/how-it-works/"},{"lang":"cs","path":"/cs/how-it-works/"},{"lang":"da","path":"/da/how-it-works/"},{"lang":"am","path":"/am/how-it-works/"},{"lang":"et","path":"/et/how-it-works/"},{"lang":"fi","path":"/fi/how-it-works/"},{"lang":"fo","path":"/fo/how-it-works/"},{"lang":"ka","path":"/ka/how-it-works/"},{"lang":"hr","path":"/hr/how-it-works/"},{"lang":"ht","path":"/ht/how-it-works/"},{"lang":"hu","path":"/hu/how-it-works/"},{"lang":"he","path":"/he/how-it-works/"},{"lang":"is","path":"/is/how-it-works/"},{"lang":"ky","path":"/ky/how-it-works/"},{"lang":"km","path":"/km/how-it-works/"},{"lang":"ko","path":"/ko/how-it-works/"},{"lang":"kk","path":"/kk/how-it-works/"},{"lang":"lo","path":"/lo/how-it-works/"},{"lang":"si","path":"/si/how-it-works/"},{"lang":"lt","path":"/lt/how-it-works/"},{"lang":"lb","path":"/lb/how-it-works/"},{"lang":"lv","path":"/lv/how-it-works/"},{"lang":"ro","path":"/ro/how-it-works/"},{"lang":"sr","path":"/sr/how-it-works/"},{"lang":"mk","path":"/mk/how-it-works/"},{"lang":"my","path":"/my/how-it-works/"},{"lang":"mn","path":"/mn/how-it-works/"},{"lang":"tl","path":"/tl/how-it-works/"},{"lang":"mt","path":"/mt/how-it-works/"},{"lang":"dv","path":"/dv/how-it-works/"},{"lang":"no","path":"/no/how-it-works/"},{"lang":"ne","path":"/ne/how-it-works/"},{"lang":"ur","path":"/ur/how-it-works/"},{"lang":"ru","path":"/ru/how-it-works/"},{"lang":"rw","path":"/rw/how-it-works/"},{"lang":"sl","path":"/sl/how-it-works/"},{"lang":"sk","path":"/sk/how-it-works/"},{"lang":"so","path":"/so/how-it-works/"},{"lang":"th","path":"/th/how-it-works/"},{"lang":"tg","path":"/tg/how-it-works/"},{"lang":"tk","path":"/tk/how-it-works/"},{"lang":"to","path":"/to/how-it-works/"},{"lang":"sw","path":"/sw/how-it-works/"},{"lang":"uz","path":"/uz/how-it-works/"},{"lang":"vi","path":"/vi/how-it-works/"},{"lang":"bi","path":"/bi/how-it-works/"},{"lang":"sm","path":"/sm/how-it-works/"},{"lang":"zu","path":"/zu/how-it-works/"}],"breadcrumbs":[{"name":"GoodHand","path":"/ny/"},{"name":"Momwe GoodHand imayikira amisiri pamlingo","path":"/ny/how-it-works/"}],"data":{"slug":"how-it-works","h1":"Momwe GoodHand imayikira amisiri pamlingo","lead":"Amisiri amayikidwa motsatira ntchito zotsimikizidwa, osati nyenyezi. Nambala iliyonse patsamba lino imawerengedwa kuchokera ku code yomwe imayika amisiri pandandanda.","sections":[{"id":"no-stars","h":"Palibe nyenyezi, palibe ndemanga zolembedwa","paras":["Mu GoodHand mulibe nyenyezi kapena ndemanga zolembedwa. Mbiri ya mmisiri ndi chiwerengero cha ntchito zake, ndipo ntchito iliyonse imakhala ndi mphamvu kwambiri ikakhala ndi umboni wochuluka."]},{"id":"ladder","h":"Makwerero a umboni","paras":["Ntchito iliyonse imakwera masitepe asanu. Sitepe yapamwamba imatanthauza umboni wochuluka kuti ntchitoyo inachitikadi ndipo siinawonongeke. Sitepe iliyonse ili ndi kulemera; kulemera kumeneku ndi komwe kuyika pamlingo kumaphatikiza.","Zinthu ziwiri zimachotsa. Ngati kasitomala ayankha kuti ayi pa funso la masiku 30, ntchitoyo imawerengedwa −0.6 (ntchito yolephera kulimba). Ngati mmisiri sabwera ndipo zanenedwa kuti sanabwere, zimenezo zimawerengedwa −1."],"table":{"head":["Sitepe","Tanthauzo","Kulemera"],"rows":[["yanenedwa","Ntchito ilipo: kasitomala analandira zomwe mmisiri anapereka, kapena mmisiri analemba ntchito yakale. Palibe chomwe chayang'anidwa.","0.05"],["chithunzi","Mmisiri anajambula chithunzi cha kale ndi chithunzi cha pambuyo, chilichonse chosainidwa ndi foni yolembetsedwa.","0.15"],["pamalopo","Mmisiri anasanthula khodi ya pa khomo la kasitomala. Foni ya kasitomala imaonetsa khodi yosintha masekondi 120 aliwonse, ndipo mafoni awiriwo amayenera kukhala mkati mwa 150 m kuchokera kwa wina ndi mnzake.","0.4"],["yatsimikizidwa","Kasitomala watsimikizira ntchitoyo pa foni yake ndi kulemba mtengo womwe analipira.","0.7"],["yalimba","Patatha masiku 30 kuchokera pomwe yatsimikizidwa, GoodHand imafunsa kasitomala ngati ntchitoyo ikugwirabe. Akati inde, ntchitoyo imakhala yalimba. Ntchito zakale zolembedwa sizifika pa gawo ili.","1"],["ntchito yakale yolembedwa, kasitomala watsimikizira","Ntchito imene mmisiri analemba yochitika GoodHand isanakhalepo, kenako kasitomala nayitsimikizira kudzera pa ulalo wotumizidwa ku imelo yake. Palibe amene anayiona ndi maso, motero imawerengedwa 0.3: yocheperapo ntchito imene mafoni onse awiri atsimikizira pamalopo. Ntchito zakale zolowetsedwa sizifika pa gawo la yalimba.","0.3"]]}},{"id":"who-confirms","h":"Amene amatsimikizira ntchito","paras":["Kasitomala yekha ndiye amatsimikizira. Zochita zinayi zimafuna munthu pa foni, ndipo agent amakanidwa: kuyamba kusanthula khodi ya pachitseko, kugawana malo omaliza a ntchito, kutsimikizira ntchito, ndi kuyankha funso la masiku 30. Mmisiri sangathe kutsimikizira ntchito yake yomwe, ndipo foni yomweyo kapena akaunti yomweyo mbali zonse ziwiri za ntchito imakanidwa."]},{"id":"formula","h":"Njira yowerengera","paras":["Amisiri amayikidwa motsatira chiwerengero chimodzi, chowerengedwa chimodzimodzi pa webusaiti, API ndi zida za MCP. Chilichonse cholowa chimabwezedwa ndi zotsatira zilizonse zofufuza, kotero aliyense angathe kuchiwerenganso.","Palibe cholowa china. Makamaka, palibe chilichonse mu chiwerengerocho chimene chingagulidwe (onani Ndalama)."],"items":["Ntchito zowerengedwa: ntchito za mmisiri za masiku 365 apitawa, popanda ntchito zoletsedwa ndi omwe sanabwere. Kasitomala mmodzi amawerengedwa pa ntchito zosapitirira 3 za mmisiri yemweyo.","raw = (chiwerengero cha zolemera za ntchito za mmisiri za mtundu wa ntchito wofufuzidwa) + 0.5 × (chimodzimodzi pa mitundu ina ya ntchito ya ukadaulo womwewo) − 0.6 × ntchito zolephera kulimba − 1 × osabwera","n = ntchito za mtundu wofufuzidwa + 0.5 × ntchito za ukadaulo womwewo. shrunk = n / (n + 5) × raw + 5 / (n + 5) × avareji ya mzinda. Ngati ntchito ndi zochepa, avareji ya mzinda imakokera chiwerengero pakati, kotero ntchito imodzi ya mwayi singaike mmisiri watsopano pamwamba.","score = shrunk × (0.6 + 0.4 × kuchuluka kwa mayankho) × 1 / (1 + mtunda mu km / 10). Kuchuluka kwa mayankho ndi gawo la zopempha zakale kuposa maola 24 zomwe mmisiri anayankha ndi mtengo; mmisiri wopanda yankho lililonse amawerengedwa 0.5. Mmisiri wa 10 km kutali amapeza theka la chiwerengero cha mmisiri yemweyo wa pafupi."]},{"id":"faking","h":"Chimene chimaletsa mmisiri kupanga makasitomala abodza","paras":["Izi ndi zomwe code imachita lero, ndi zomwe sichita."],"groups":[{"h":"Zomwe zilipo","items":["Umboni wa pamalopo umafuna mafoni awiri osiyana osapitirira 150 m pakati pawo, ndi code ya kasitomala yomwe imasintha masekondi 120 aliwonse. Foni yomweyo kapena akaunti yomweyo mbali zonse ziwiri imakanizidwa.","Zithunzi za asanayambe ndi atatha zimawerengedwa pokhapokha foni yolembetsedwa itazisainira.","Kasitomala mmodzi amakweza mmisiri mmodzi ndi ntchito zosapitirira 3.","Mmisiri sangatsimikizire m'malo mwa kasitomala. Ntchito yakale yolembedwa imatsimikizidwa kudzera pa ulalo wotumizidwa ku imelo ya kasitomala yokha, ndipo imelo yolowera ya mmisiri mwiniyo imakanizidwa ngati kasitomala. Ntchito zotere zimafika pa yatsimikizidwa kokha, osafika pa yalimba.","Kasitomala amene anena kuti ntchito sinalimbe, kapena kuti mmisiri sanabwere, amachotsa pa chiwerengero.","Chitsimikizo chochokera pa foni ya mmisiri yemwe kapena pa intaneti yake (intaneti iliyonse imene mmisiri anagwiritsa ntchito m'masiku 30 apitawa) chimalembedwa ndi kuonetsedwa kwa mmisiri, koma sichiwerengedwa.","Mmisiri angalembe ntchito zakale zatsopano zosaposa 200 mu maola 24 aliwonse, ndi mizere 500 pa pempho lililonse. Akapitirira apo, kulowetsa kumakanidwa ndipo kumanena nthawi yoyesanso.","Ngati ntchito zakale zolembedwa zosachepera 10 zayankhidwa ndipo makasitomala opitirira 1 mwa 10 alionse anena kuti ntchitoyo si yawo, ntchito zakale zolembedwa za mmisiri sizidzawerengedwa mpaka GoodHand itaziyang'ana. Ntchito zochitika pamalopo zimawerengedwabe."]},{"h":"Zomwe sizinakhaleko","items":["Palibe kuyang'ana kuti kasitomala ndi ndani. Pa ntchito yakale yolembedwa, mmisiri amalemba dzina la kasitomala, mwezi ndi mtengo, ndipo \"yatsimikizidwa\" imangotanthauza kuti amene amayang'anira imelo yolembedwayo wadina ulalo. Palibe chimene chimaletsa msuweni, bwenzi kapena mmisiri kutsimikizira; imelo imeneyo imawerengedwa pa ntchito zosapitirira 3, ndipo imelo ina imawerengedwa ngati kasitomala wina.","Palibe malire pa kuchuluka kwa maakaunti kapena mafoni omwe munthu mmodzi angakhale nawo. Mmisiri wa mafoni awiri ndi maakaunti awiri akhoza kudutsa kuyang'ana kwa pamalopo ndi yekha; foni yomweyo kapena akaunti yomweyo yokha ndiyo imakanizidwa.","Mtengo ndi zomwe mbali iliyonse yalemba. Wotsimikizira amalemba zomwe analipira (akasiya opanda kanthu, umakhala nambala ya mmisiri mwiniyo), ndipo siuyerekezedwa ndi risiti kapena malipiro.","Malipoti amapita kwa woyang'anira wa GoodHand mu chidule cha tsiku ndi tsiku, ndipo palibe chimene chimachotsedwa chokha. Aliyense atha kunena za mmisiri osalowa muakaunti, ndipo mmisiri sauzidwa kuti ndi ndani. Kasitomala amene sanakhalepo ndi ntchito yakale yolembedwa atha kunena choncho kudzera pa ulalo wake; ntchito imeneyo siiwerengedwa ndipo tsamba la mmisiri limasonyeza kuti makasitomala angati anatero.","Kulowetsa kulibe malire a moyo wonse, kuli kuyendetsedwa pang'onopang'ono kokha (200 ntchito zakale zatsopano pa mmisiri mu maola 24 aliwonse, mizere 500 pa pempho): mmisiri angalembe ntchito zakale zilizonse pakapita nthawi, ndipo kasitomala aliyense amawerengedwa mofanana, wopanda kulemera kowonjezera kwa kasitomala amene anagwiritsapo ntchito GoodHand kwina.","Yalimba ndi yankho la kasitomala yekha ku funso lakuti \"ikugwirabe?\". Palibe chinthu china chimene chimaliyang'ana."]}]},{"id":"agents","h":"Manambala omwewo a ma agent","paras":["Onjezani ?format=json ku adilesi iyi, kapena tumizani Accept: application/json, kuti mupeze cholemera chilichonse ndi nambala yokhazikika pamwambapa ngati data. API yofufuzira imabweza cholowa chilichonse cha chiwerengero pa mmisiri aliyense.","Zochita za agent zokanidwa zimabweza cholakwika agents_cannot_confirm. Zochita za pa foni zokha ndi door_scan_start, finish_location, customer_confirm ndi hold_answer (phone_only_acts mu JSON ya tsamba lino)."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"45d1706cd4c7"}}