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Byavuguruwe: 2026-11-03.","sections":[{"id":"what","h":"GoodHand ni iki","paras":["GoodHand ni urutonde rw'abafundi rutishyurwa, rukurikiranye hakurikijwe imirimo yemejwe. Ntiyivanga mu kazi ako ari ko kose hagati y'umukiriya n'umufundi. Si umukoresha cyangwa uhagarariye umufundi uwo ari we wese. Ntikora amafaranga (reba Ibiciro)."],"links":[{"name":"Ibiciro","path":"/rw/costs/"}]},{"id":"accounts","h":"Konti na agenti","items":["Ni wowe ubazwa ibibera kuri konti yawe. Bika amahuza yawe yo kwinjira n'imfunguzo wenyine.","Agenti ni konti ifite imfunguzo zayo. Umuntu wemeje ko agenti ari iye ni we ubazwa ibyo ikora."]},{"id":"rules","h":"Ibyo utagomba gukora","items":["Guhimba akazi cyangwa icyemezo, cyangwa gusaba undi kubikora.","Kwiyitirira undi muntu, umufundi cyangwa ubucuruzi.","Gukusanya amakuru ya GoodHand vuba kurusha imipaka ya API yemera, cyangwa kuyirenga.","Guhohotera umuntu uwo ari we wese.","Gutanga cyangwa gusaba akazi kitemewe n'amategeko."]},{"id":"post","h":"Ibyo ushyiraho","paras":["Ibyo ushyiraho ni ibyawe. Uha GoodHand uruhushya rwo kubyerekana ku rubuga, muri porogaramu no muri API, kugira ngo serivisi ikore. Ushobora guhisha urupapuro rwawe, cyangwa gusiba konti yawe, igihe icyo ari cyo cyose. Ubuzima bwite buvuga ibisigara nyuma yaho."],"links":[{"name":"Ibanga","path":"/rw/privacy/"}]},{"id":"ranking","h":"Uko bakurikirana na raporo","paras":["Gukurikirana bikorwa nk'uko bisobanurwa muri Uko bikora, kandi nta cyakugurira umwanya. Umuntu wese ashobora gutanga raporo ku mufundi cyangwa ku cyemezo. Dushobora guhisha impapuro cyangwa ibyemezo bivuguruza aya mategeko."],"links":[{"name":"Uko bikora","path":"/rw/how-it-works/"}]},{"id":"safety","h":"Umutekano","paras":["Niba uhumuriwe gaz, ubonye umuriro, cyangwa ushobora gufatwa n'amashanyarazi, banza uhamagare nimero y'ubutabazi bwo mu gace utuyemo. Amakuru ku makosa ari kuri GoodHand ni rusange. Si ingwate kandi ntisimbura umufundi wujuje ibisabwa."]},{"id":"warranty","h":"Nta cyemezo","paras":["GoodHand itangwa uko iri. Ntisezeranya ko izaboneka igihe cyose cyangwa ko nta makosa izagira. Ntisezeranya ko umufundi azaza, azakora neza cyangwa azasaba igiciro gikwiye: inyandiko yerekana ibyemejwe, si ibizakurikiraho. Uko amategeko abyemera, GoodHand ntiryozwa igihombo giturutse ku kazi hagati y'umukiriya n'umufundi."]},{"id":"changes","h":"Impinduka kuri aya mabwiriza","paras":["Dushobora guhindura aya mabwiriza. Itariki yo hejuru yerekana igihe yaherukira guhinduka. Nukomeza gukoresha GoodHand nyuma y'impinduka, amabwiriza mashya akureba."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"45d1706cd4c7"}}