{"kind":"how_it_works","lang":"so","path":"/so/how-it-works/","canonical":"https://goodhand.app/so/how-it-works/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Sida GoodHand u kala saaro farsamayaqaannada: shaqooyin la xaqiijiyay, ma aha xiddigo","description":"Sida GoodHand u kala horeysiiso farsamayaqaannada: jaantuska caddaynta, miisaannada saxda ah iyo qaacidada, yaa xaqiijiya shaqo, iyo waxa joogsada iyo waxa aan joojin farsamayaqaan inuu macaamiil been abuuro.","og_image":"https://goodhand.app/so/og/site.png?v=1","alternates":[],"languages":[{"lang":"so","path":"/so/how-it-works/"},{"lang":"en","path":"/en/how-it-works/"},{"lang":"es","path":"/es/how-it-works/"},{"lang":"pt","path":"/pt/how-it-works/"},{"lang":"fr","path":"/fr/how-it-works/"},{"lang":"de","path":"/de/how-it-works/"},{"lang":"it","path":"/it/how-it-works/"},{"lang":"pl","path":"/pl/how-it-works/"},{"lang":"uk","path":"/uk/how-it-works/"},{"lang":"tr","path":"/tr/how-it-works/"},{"lang":"hi","path":"/hi/how-it-works/"},{"lang":"id","path":"/id/how-it-works/"},{"lang":"ja","path":"/ja/how-it-works/"},{"lang":"zh","path":"/zh/how-it-works/"},{"lang":"ar","path":"/ar/how-it-works/"},{"lang":"ca","path":"/ca/how-it-works/"},{"lang":"fa","path":"/fa/how-it-works/"},{"lang":"sq","path":"/sq/how-it-works/"},{"lang":"hy","path":"/hy/how-it-works/"},{"lang":"nl","path":"/nl/how-it-works/"},{"lang":"sv","path":"/sv/how-it-works/"},{"lang":"az","path":"/az/how-it-works/"},{"lang":"bs","path":"/bs/how-it-works/"},{"lang":"bn","path":"/bn/how-it-works/"},{"lang":"bg","path":"/bg/how-it-works/"},{"lang":"ms","path":"/ms/how-it-works/"},{"lang":"dz","path":"/dz/how-it-works/"},{"lang":"be","path":"/be/how-it-works/"},{"lang":"el","path":"/el/how-it-works/"},{"lang":"cs","path":"/cs/how-it-works/"},{"lang":"da","path":"/da/how-it-works/"},{"lang":"am","path":"/am/how-it-works/"},{"lang":"et","path":"/et/how-it-works/"},{"lang":"fi","path":"/fi/how-it-works/"},{"lang":"fo","path":"/fo/how-it-works/"},{"lang":"ka","path":"/ka/how-it-works/"},{"lang":"hr","path":"/hr/how-it-works/"},{"lang":"ht","path":"/ht/how-it-works/"},{"lang":"hu","path":"/hu/how-it-works/"},{"lang":"he","path":"/he/how-it-works/"},{"lang":"is","path":"/is/how-it-works/"},{"lang":"ky","path":"/ky/how-it-works/"},{"lang":"km","path":"/km/how-it-works/"},{"lang":"ko","path":"/ko/how-it-works/"},{"lang":"kk","path":"/kk/how-it-works/"},{"lang":"lo","path":"/lo/how-it-works/"},{"lang":"si","path":"/si/how-it-works/"},{"lang":"lt","path":"/lt/how-it-works/"},{"lang":"lb","path":"/lb/how-it-works/"},{"lang":"lv","path":"/lv/how-it-works/"},{"lang":"ro","path":"/ro/how-it-works/"},{"lang":"sr","path":"/sr/how-it-works/"},{"lang":"mk","path":"/mk/how-it-works/"},{"lang":"my","path":"/my/how-it-works/"},{"lang":"mn","path":"/mn/how-it-works/"},{"lang":"tl","path":"/tl/how-it-works/"},{"lang":"mt","path":"/mt/how-it-works/"},{"lang":"dv","path":"/dv/how-it-works/"},{"lang":"ny","path":"/ny/how-it-works/"},{"lang":"no","path":"/no/how-it-works/"},{"lang":"ne","path":"/ne/how-it-works/"},{"lang":"ur","path":"/ur/how-it-works/"},{"lang":"ru","path":"/ru/how-it-works/"},{"lang":"rw","path":"/rw/how-it-works/"},{"lang":"sl","path":"/sl/how-it-works/"},{"lang":"sk","path":"/sk/how-it-works/"},{"lang":"th","path":"/th/how-it-works/"},{"lang":"tg","path":"/tg/how-it-works/"},{"lang":"tk","path":"/tk/how-it-works/"},{"lang":"to","path":"/to/how-it-works/"},{"lang":"sw","path":"/sw/how-it-works/"},{"lang":"uz","path":"/uz/how-it-works/"},{"lang":"vi","path":"/vi/how-it-works/"},{"lang":"bi","path":"/bi/how-it-works/"},{"lang":"sm","path":"/sm/how-it-works/"},{"lang":"zu","path":"/zu/how-it-works/"}],"breadcrumbs":[{"name":"GoodHand","path":"/so/"},{"name":"Sida GoodHand u kala dhigto farsamayaqaannada","path":"/so/how-it-works/"}],"data":{"slug":"how-it-works","h1":"Sida GoodHand u kala dhigto farsamayaqaannada","lead":"Farsamayaqaannada waxaa lagu kala saaraa shaqooyin la xaqiijiyay, ma aha xiddigo. Lambar kasta oo bogga ku jira waxaa laga akhriyay koodhka kala saarista sameeya.","sections":[{"id":"no-stars","h":"Xiddigo ma jiraan, faallooyin qoran ma jiraan","paras":["GoodHand meelna kuma jiraan qiimeyn xiddigo ah iyo faallooyin qoran. Booska farsamayaqaanku waa tirada shaqooyinkiisa, shaqo kastana way ka culus tahay marka caddaynteedu badan tahay."]},{"id":"ladder","h":"Jaantuska caddaynta","paras":["Shaqo kasta waxay fuushaa shan heer. Heer sare waxay muujisaa caddayn badan oo shaqadu dhab ahaan u dhacday shaqaduna adkaysay. Heer kastaa wuxuu leeyahay miisaan; miisaannadaas ayuu kala dhigistu isu geeyaa.","Laba wax ayaa wax ka jaraya. Haddii macmiilku ku jawaabo maya su'aasha 30-ka maalmood, shaqada waxaa loo tiriyaa −0.6 (adkaysi fashilmay). Haddii farsamayaqaanku soo muuqan waayo oo lagu soo wargeliyo ka maqnaansho, waxaa loo tiriyaa −1."],"table":{"head":["Heer","Macnaha","Miisaanka"],"rows":[["la sheegay","Shaqadu waa jirtaa: macmiil ayaa aqbalay dalabka farsamayaqaanka, ama farsamayaqaanku wuxuu taxay shaqo hore. Wax weli lama hubin.","0.05"],["sawir","Farsamayaqaanku wuxuu qaaday sawir hore iyo sawir dambe, mid walbana waxaa saxiixay taleefan diiwaangashan.","0.15"],["goobta joogay","Farsamayaqaanku wuxuu scanaystay koodhka albaabka macmiilka. Taleefanka macmiilku wuxuu muujiyaa koodh isbeddela 120 ilbiriqsi kasta, labada taleefanna waa inay isu jireen 150 m gudahood.","0.4"],["la xaqiijiyay","Macmiilku wuxuu shaqada ku xaqiijiyay taleefankiisa, wuxuuna geliyay qiimihii uu bixiyay.","0.7"],["adkaystay","30 maalmood ka dib xaqiijinta, GoodHand waxay weydiisaa macmiilka haddii shaqadu wali shaqaynayso. Haa waxay shaqada ka dhigtaa adkaystay. Shaqooyinka hore ee liiska ku jira marna ma gaadhaan heerkan.","1"],["shaqo hore oo liiska ku jirta, macmiilku xaqiijiyay","Shaqo farsamayaqaanku ku daray oo ka horreysay GoodHand, kaas oo macmiilku ku xaqiijiyay link loogu diray iimaylkiisa. Qofna goobta kuma hubin, sidaas darteed waxay tirsantaa 0.3: wax ka yar shaqo labada taleefan ku caddeeyeen goobta. Shaqooyinka hore ee la soo dhoofiyay marna ma gaadhaan heerka adkaystay.","0.3"]]}},{"id":"who-confirms","h":"Kuu xaqiijiya shaqada","paras":["Macmiilka keliya ayaa xaqiijiya. Afar tallaabo waxay u baahan yihiin qof telefoon haysta, wakiilna waa la dididdaa (khaladka agents_cannot_confirm): door_scan_start, finish_location, customer_confirm, hold_answer. Farsamayaqaan ma xaqiijin karo shaqadiisa, isla telefoonka ama isla akoonka labada dhinac ee shaqada waa la diidaa."]},{"id":"formula","h":"Qaabka xisaabta","paras":["Farsamayaqaannada waxaa loo kala horeeyaa hal dhibic, oo si isku mid ah loogu xisaabiyo websaydhka, API-ga iyo qalabka MCP. Wax kasta oo gala waxaa lagu soo celiyaa natiijo kasta oo raadin ah, sidaa darteed qof walba wuu dib u xisaabin karaa.","Wax kale oo gala ma jiraan. Gaar ahaan, wax dhibicda ku jira lama iibsan karo (eeg Kharashyada)."],"items":["Shaqooyinka la tiriyay: shaqooyinka farsamayaqaanka ee 365-kii maalmood ee ugu dambeeyay, marka laga reebo shaqooyinka la joojiyay iyo ka maqnaanshaha. Hal macmiil wuxuu u tirsamaa ugu badnaan 3 shaqo isla farsamayaqaankaas.","raw = (wadarta culeysyada shaqooyinka farsamayaqaanka ee nooca shaqada la raadiyay) + 0.5 × (isla taas oo ah noocyada kale ee isla farsamadaas) − 0.6 × adkaysiyo fashilmay − 1 × ka maqnaansho","n = shaqooyinka nooca la raadiyay + 0.5 × shaqooyinka isla farsamadaas. shrunk = n / (n + 5) × raw + 5 / (n + 5) × celceliska magaalada. Marka shaqooyinku yar yihiin, celceliska magaalada ayaa dhibicda u soo jiita bartamaha, sidaa darteed hal shaqo oo nasiib ah ma dhigi karto farsamayaqaan cusub meesha ugu sarraysa.","score = shrunk × (0.6 + 0.4 × heerka jawaabta) × 1 / (1 + masaafada km / 10). Heerka jawaabtu waa saamiga codsiyada ka duqaysan 24 saacadood ee farsamayaqaanku ku jawaabay qiimo-bixin; farsamayaqaan aan weli lahayn waxaa loo tiriyaa 0.5. Farsamayaqaan 10 km ka fog wuxuu helaa badh dhibicda isla farsamayaqaankaas haddii uu agtaada joogo."]},{"id":"faking","h":"Waxa farsamayaqaanka ka joojiya inuu macaamiil been abuuro","paras":["Tani waa waxa koodhku maanta sameeyo, iyo waxa uusan samayn."],"groups":[{"h":"Waxa jira","items":["Caddaynta goobta waxay u baahan tahay laba telefoon oo kala duwan oo ku jira 150 m midba midka kale, iyo koodhka macmiilka oo isbeddela 120 ilbiriqsi kasta. Isla telefoonka ama akoonka labada dhinac waa la diidaa.","Sawirrada hore iyo kuwa dambe way tirsamaan marka telefoon diiwaangashan uu saxeexay oo keliya.","Hal macmiil wuxuu hal farsamayaqaan kor u qaadi karaa ugu badnaan 3 shaqo.","Farsamayaqaan ma xaqiijin karo macmiil. Shaqo hore oo liis ah waxaa lagu xaqiijiyaa oo keliya link macmiilka lagu iimaylay, iyo iimaylka farsamayaqaanka uu ku soo galo laftiisa waa laga diidaa inuu macmiil noqdo. Shaqooyinkaas waxay gaadhaan ugu badnaan la xaqiijiyay, weligood ma gaadhaan adkaystay.","Macmiil sheega in shaqadu aysan adkaysan, ama ka maqnaansho, wuxuu dhibicda ka jaraa.","Xaqiijin ka timaadda taleefanka ama shabakadda farsamayaqaanka lafteeda (cinwaan kasta oo uu farsamayaqaanku isticmaalay 30-kii maalmood ee la soo dhaafay) waa la diiwaangeliyaa oo waxaa loo muujiyaa farsamayaqaanka, laakiin lama xisaabiyo.","Farsamayaqaan wuxuu ku dari karaa ugu badnaan 200 shaqo hore oo cusub 24 saac kasta oo soo socota, iyo 500 safaf codsi kasta. Haddii ka badato, soo dejintu waa la didiyaa waxayna sheegtaa goorta mar kale la isku dayi karo.","Haddii ugu yaraan 10 shaqo oo hore oo liis ah la jawaabay, oo in ka badan 1 ka mid ah 10-kii macmiil ay yiraahdeen shaqadu ma ahayn tooda, shaqooyinka hore ee farsamayaqaanku liis gareeyay waxba lama xisaabiyo ilaa GoodHand ay eegto. Shaqooyinka goobta joogay weli way xisaabsan yihiin."]},{"h":"Waxa aan weli jirin","items":["Macaamiisha ma jirto hubin aqoonsi. Shaqo hore oo liis ah, farsamayaqaanku wuxuu qoraa magaca macmiilka, bisha iyo qiimaha, \"la xaqiijiyay\" macnaheedu waa oo keliya in qofka gacanta ku haya iimaylka la qoray uu link-ga riixay. Waxba ma joojiyaan abti, saaxiib ama farsamayaqaanka laftiisa inuu xaqiijiyo; cinwaankaas wuxuu u tirsamaa ugu badnaan 3 shaqo, cinwaan kale wuxuu u tirsamaa macmiil kale.","Xad lama saarin inta akoon ama telefoon ee hal qof yeelan karo. Farsamayaqaan haysta laba telefoon iyo laba akoon wuxuu isaga laftiisa la dhaafi karaa hubinta goobta; isla telefoonka ama isla akoonka oo keliya ayaa la diidaa.","Qiimaha waa wixii dhinac kasta qoray. Kan xaqiijinaya wuxuu qoraa wixii uu bixiyay (haddii uu banaan u daayo, wuxuu noqonayaa lambarka farsamayaqaanka laftiisa), lamana hubiyo rasiid ama lacag bixin.","Cabashooyinka waxaa loo diraa hawlwadeenka GoodHand iyagoo ah soo koobid maalinle ah, wax si toos ah looma tirtiro. Qof kasta wuu ka caban karaa farsamayaqaan isagoo aan gelin, farsamayaqaankana marna lama oggolaysiiyo cidda cabatay. Macmiil aan waligiis haysan shaqo hore oo liis ah wuxuu sidaas ku sheegi karaa linkigiisa; shaqadaas markaas waxba lama xisaabiyo, bogga farsamayaqaankuna wuxuu sheegayaa imisa macmiil ayaa sidaas yiri.","Soo dejintu ma laha wadar nolosha oo dhan, waxaa jira xakame keliya (200 shaqo hore oo cusub farsamayaqaan kasta 24 saac kasta, 500 safaf codsi kasta): farsamayaqaan wuxuu waqti ka dib ku dari karaa tiro kasta oo shaqooyin hore ah, macmiil walbana si siman ayuu u tirsan yahay, culeys dheeraad ah looma siinayo macmiil GoodHand meel kale ka isticmaalay.","Adkaystay waa jawaabta macmiilka laftiisa ee su'aasha \"weli ma shaqaynayaa?\". Wax kale ma hubiyo."]}]},{"id":"agents","h":"Isla tirooyinka wakiilada","paras":["Ku dar ?format=json cinwaankan, ama dir Accept: application/json, si aad u hesho culeys kasta iyo qiime joogto ah oo kor ku xusan oo xog ah. API-ga raadintu wuxuu soo celiyaa wax kasta oo dhibicda gala farsamayaqaan kasta."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"8f5f3b6c76a0"}}