{"kind":"terms","lang":"to","path":"/to/terms/","canonical":"https://goodhand.app/to/terms/","indexable":false,"noindex_reasons":["below_threshold"],"title":"Ngaahi tu'utu'uni 'o e ngāue'aki 'a GoodHand: ngaahi lao 'i he lea faingofua","description":"Ngaahi lao ki he ngāue'aki 'a GoodHand 'i he lea faingofua: ko e hā ia, ngaahi akauni mo e ngaahi ejeni, ko e hā 'oku 'ikai totonu ke fai, ko e hā 'okú ke pulusi, tu'unga mo e ngaahi lipoti, malu, mo e 'ikai ha fakapapau.","og_image":"https://goodhand.app/to/og/site.png?v=1","alternates":[],"languages":[{"lang":"to","path":"/to/terms/"},{"lang":"en","path":"/en/terms/"},{"lang":"es","path":"/es/terms/"},{"lang":"pt","path":"/pt/terms/"},{"lang":"fr","path":"/fr/terms/"},{"lang":"de","path":"/de/terms/"},{"lang":"it","path":"/it/terms/"},{"lang":"pl","path":"/pl/terms/"},{"lang":"uk","path":"/uk/terms/"},{"lang":"tr","path":"/tr/terms/"},{"lang":"hi","path":"/hi/terms/"},{"lang":"id","path":"/id/terms/"},{"lang":"ja","path":"/ja/terms/"},{"lang":"zh","path":"/zh/terms/"},{"lang":"ar","path":"/ar/terms/"},{"lang":"ca","path":"/ca/terms/"},{"lang":"fa","path":"/fa/terms/"},{"lang":"sq","path":"/sq/terms/"},{"lang":"hy","path":"/hy/terms/"},{"lang":"nl","path":"/nl/terms/"},{"lang":"sv","path":"/sv/terms/"},{"lang":"az","path":"/az/terms/"},{"lang":"bs","path":"/bs/terms/"},{"lang":"bn","path":"/bn/terms/"},{"lang":"bg","path":"/bg/terms/"},{"lang":"ms","path":"/ms/terms/"},{"lang":"dz","path":"/dz/terms/"},{"lang":"be","path":"/be/terms/"},{"lang":"el","path":"/el/terms/"},{"lang":"cs","path":"/cs/terms/"},{"lang":"da","path":"/da/terms/"},{"lang":"am","path":"/am/terms/"},{"lang":"et","path":"/et/terms/"},{"lang":"fi","path":"/fi/terms/"},{"lang":"fo","path":"/fo/terms/"},{"lang":"ka","path":"/ka/terms/"},{"lang":"hr","path":"/hr/terms/"},{"lang":"ht","path":"/ht/terms/"},{"lang":"hu","path":"/hu/terms/"},{"lang":"he","path":"/he/terms/"},{"lang":"is","path":"/is/terms/"},{"lang":"ky","path":"/ky/terms/"},{"lang":"km","path":"/km/terms/"},{"lang":"ko","path":"/ko/terms/"},{"lang":"kk","path":"/kk/terms/"},{"lang":"lo","path":"/lo/terms/"},{"lang":"si","path":"/si/terms/"},{"lang":"lt","path":"/lt/terms/"},{"lang":"lb","path":"/lb/terms/"},{"lang":"lv","path":"/lv/terms/"},{"lang":"ro","path":"/ro/terms/"},{"lang":"sr","path":"/sr/terms/"},{"lang":"mk","path":"/mk/terms/"},{"lang":"my","path":"/my/terms/"},{"lang":"mn","path":"/mn/terms/"},{"lang":"tl","path":"/tl/terms/"},{"lang":"mt","path":"/mt/terms/"},{"lang":"dv","path":"/dv/terms/"},{"lang":"ny","path":"/ny/terms/"},{"lang":"no","path":"/no/terms/"},{"lang":"ne","path":"/ne/terms/"},{"lang":"ur","path":"/ur/terms/"},{"lang":"ru","path":"/ru/terms/"},{"lang":"rw","path":"/rw/terms/"},{"lang":"sl","path":"/sl/terms/"},{"lang":"sk","path":"/sk/terms/"},{"lang":"so","path":"/so/terms/"},{"lang":"th","path":"/th/terms/"},{"lang":"tg","path":"/tg/terms/"},{"lang":"tk","path":"/tk/terms/"},{"lang":"sw","path":"/sw/terms/"},{"lang":"uz","path":"/uz/terms/"},{"lang":"vi","path":"/vi/terms/"},{"lang":"bi","path":"/bi/terms/"},{"lang":"sm","path":"/sm/terms/"},{"lang":"zu","path":"/zu/terms/"}],"breadcrumbs":[{"name":"GoodHand","path":"/to/"},{"name":"Ngaahi tu'utu'uni 'o e ngāue'aki","path":"/to/terms/"}],"data":{"slug":"terms","h1":"Ngaahi tu'utu'uni 'o e ngāue'aki","lead":"Ngaahi lao ki he ngāue'aki 'a GoodHand, 'i he lea faingofua. Fakafo'ou fakamuimui: 2026-11-03.","sections":[{"id":"what","h":"Ko e hā 'a GoodHand","paras":["Ko e GoodHand ko ha tohi fakahinohino 'ofa'anga 'o e kau tufunga, 'oku fakatu'unga 'i he ngaahi ngāue fakapapau'i. 'Oku 'ikai ko ha kau 'i ha ngāue 'i he vaha'a 'o ha kasitomā mo ha tufunga. 'Oku 'ikai ko e 'eiki-ngāue pe ejeni 'o ha tufunga. 'Oku 'ikai ma'u pa'anga (sio ki he Ngaahi Totongi)."],"links":[{"name":"Ngaahi totongi","path":"/to/costs/"}]},{"id":"accounts","h":"Ngaahi akauni mo e ngaahi ejeni","items":["Ko koe 'oku ke fatongia 'aki 'a e me'a 'oku hoko 'i ho akauni. Tauhi pē ma'au ho'o ngaahi link 'alu hake mo e ngaahi key.","Ko e ejeni ko ha akauni tu'o taha mo 'ene ngaahi key. Ko e tangata 'oku ne fakahā 'a e ejeni 'oku ne fatongia 'aki 'a e me'a 'oku ne fai."]},{"id":"rules","h":"Ko e me'a 'oku 'ikai totonu ke ke fai","items":["Fakamala'ia ha ngāue pe fakapapau'i, pe kole ki ha taha kehe ke ne fai.","Fakavaivai ko ha taha kehe, tufunga pe pisinisi.","Tanaki ha fakamatala mei he GoodHand 'i ha vave 'i he fakangatangata 'a e API, pe fakahala'i ia.","Fakamamahi'i ha taha.","Foaki pe kole ha ngāue 'oku ta'efakalao."]},{"id":"post","h":"Ko e me'a 'okú ke pulusi","paras":["Ko e me'a 'okú ke pulusi ko e mo'ou. 'Okú ke foaki ki he GoodHand ha laiseni ke fakahā ia 'i he sāite, 'i he app mo e API, ke ngāue 'a e ngāue. 'E malava ke ke fufū'i ho'o peesi, pe tamate'i ho akauni, 'i ha taimi pē. 'Oku fakamatala'i 'e he Fakapulipuli 'a e me'a 'oku toe hili ia."],"links":[{"name":"Fakapulipuli","path":"/to/privacy/"}]},{"id":"ranking","h":"Tu'unga mo e ngaahi lipoti","paras":["'Oku ngāue 'a e tu'unga 'o hangē ko e fakamatala 'i he Founga 'Oku Ngāue Ai, pea 'oku 'ikai malava ha taha ke fakatau ha tu'unga. 'E malava 'e ha taha ke lipoti ha tufunga pe ha fakapapau'i. 'E 'ikai ke mau fakahā 'a e ngaahi peesi pe fakapapau'i 'oku maumau'i 'a e ngaahi lao ni."],"links":[{"name":"Founga 'oku ngāue ai","path":"/to/how-it-works/"}]},{"id":"safety","h":"Malu","paras":["Kapau 'okú ke nanamu ki he kasi, sio ki ha afi, pe 'i ai ha pule'anga ke ke ofo 'i he uafu, ui 'uluaki ki ho'o fika fakavavevave 'i ho feitu'u. Ko e fakamatala ki he mamafa 'i he GoodHand 'oku tu'ukimu'a pē. 'Oku 'ikai ko ha fakapapau pea 'oku 'ikai ke ne fetongi 'a ha tufunga mataotao."]},{"id":"warranty","h":"'Ikai ha fakapapau","paras":["'Oku foaki 'a e GoodHand 'o hangē ko 'ene 'i ai. 'Oku 'ikai ke ne fuakava ke 'i ai 'i he taimi kotoa pe pe 'ikai ha mavahe. 'Oku 'ikai ke ne fuakava 'e hoko mai ha tufunga, fai ha ngāue lelei, pe totongi ha totongi totonu: 'oku fakahā 'e he lekooti 'a e me'a na'e fakapapau'i, 'ikai ko e me'a 'e hoko hokó. 'I he lahi taha 'oku fakangofua 'e he lao, 'oku 'ikai fatongia 'a GoodHand 'i ha mole mei ha ngāue 'i he vaha'a 'o ha kasitomā mo ha tufunga."]},{"id":"changes","h":"Ngaahi liliu ki he ngaahi tu'utu'uni ni","paras":["'E malava ke mau liliu 'a e ngaahi tu'utu'uni ni. Ko e 'aho 'i 'olunga 'oku ne fakahā 'a e liliu fakamuimui taha. Kapau 'okú ke hokohoko atu 'a e ngāue'aki 'a GoodHand hili ha liliu, 'oku ngāue'aki kia koe 'a e ngaahi tu'utu'uni fo'ou."]}],"numbers":{"proof":{"on_site_radius_m":150,"door_code_ttl_sec":120,"hold_after_days":30,"customer_cap_per_master":3,"rung_weight":{"claimed":0.05,"photo":0.15,"on_site":0.4,"confirmed":0.7,"held":1},"imported_confirmed_weight":0.3,"failed_hold_weight":-0.6,"no_show_weight":-1,"request_targets_max":3,"request_ttl_hours":72},"ranking":{"rungs":["claimed","photo","on_site","confirmed","held"],"prior_k":5,"trade_weight":0.5,"neutral_reply_rate":0.5,"decay_km":10,"window_days":365,"score":"shrunk * (0.6 + 0.4 * reply_rate) * 1 / (1 + distance_km / decay_km)","shrunk":"n / (n + prior_k) * raw + prior_k / (n + prior_k) * city_prior","raw":"sum(rung_weight * jobs_of_type) + trade_weight * sum(rung_weight * jobs_of_trade) + failed_holds * failed_hold_weight + no_shows * no_show_weight"},"import_limits":{"perDay":200,"linkTtlDays":30,"reviewMinResolved":10,"reviewDisputeShare":0.1},"phone_only_acts":["door_scan_start","finish_location","customer_confirm","hold_answer"],"facts":{"sessionDays":90,"linkHours":24,"anonymousIdleDays":180,"homeRes":7,"homeKm2":5.2,"requestRes":8,"requestKm2":0.7,"problemPhotoDays":90,"inboundMailDays":30,"logDays":30,"backupDays":7,"rateWindowHours":2,"eventDays":30,"netDays":30}},"commit":"8f5f3b6c76a0"}}